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How to order

How do I place an order?

To order sterling silver jewelry from India Gems is a very simple process. We guarantee 100% satisfaction with our products and services.

Instructions

How to place an order?

 Ordering sterling silver jewelry from India Gems is an easy process. Simply create an account on our website. Click on SignIn button (at top right side). (Fill the registration form if you're new at website) and submit to us, immediately you will receive auto generated e-mail at your mail inbox. if you're already registered with us then login with user id and password.

Adding products in Shopping cart

First, place the product(s) you would like to buy, in your shopping bag by clicking on the "Add to Cart" button located in the Product list page/product detail page. If you want to buy item in quantity type in the box desire quantity then, when you want your order to be completed, select the shipping option and click on "Process to Checkout" button and fill the shipping address and follow the easy instructions on completing your order, review you order, and select your payment option (any one credit card & PayPal) and submit to order by click "Submit Order" button. We will automatically receive a copy of your order in my account >> order History option and receive a copy of your order confirmation in email account. Please print a copy of the order for your records. We will ship your parcels when we receive your full payment.

If your payments not received within 7 days of the order placed, your order will be treated as cancelled.

Tracking number will be e-mailed, once the packet has been shipped.

Please contact us if you have any questions/query, or need any help while placing order. Live help Click here or write to us Info@indiagems.com

Shipping and Delivery Policy

We can ship and accept payment from any country in the world.

Most orders begin the process immediately; please expect a 24 to 48 hour period for order processing. Shipping occurs once payment is approved, the address is verified, and the item is ready. If an item is not in stock, you'll be notified by phone & email.

 

Shipping charges

Country

Carrier

   United States

   Standard Shipping by USPS

   canada

   Standard Shipping by USPS

   International Order

   Standard Shipping By USPS

Charges(first Item)

Approximate Delivery Time

  $3.99

7-10 Business Days

 $4.99

7-10 Business Days

 $4.99

7-10 Business Days

 



All online orders fullfil and packed at our warehouse.

Example, if you order 4 items, the 1st item will cost $3.99 for shipping, the 2nd will cost $1.00 for shipping and any subsequent items will cost $1.00 each for shipping. Therefore total cost for shipping will be $6.99 for 4 items.

The approx delivery time is calculated based on the number of days required to process, package, and deliver your order package may arrive sooner or later than expected. There may be delays and/or fees due to your country's customs policies that we cannot anticipate. USPS tracking number will be provided upon shipment, but tracking number may not generate information at www.usps.com until package has been delivered.

All parcels shipped by USPS, If customer request to send parcel by FedEx, UPS services then extra charges will be applicable, It is depend to by you state/country. Please send request to info@indiagems.com

Once your order has been shipped, an e-mail will be sent to you reflecting that your order has been shipped. It will indicate which carrier was used and a method of tracking the order to your door.

Indiagems.com offers fast shipping and insurance to all destinations

Your orders may be delayed for the following reasons:

1.     A ring which requires special sizing.

2.     An order which requires special customization.

3.     A product is currently out of stock (Back order).

4.     "Bill To" and "Ship to' addresses are not the same.

5.     Order is pending for credit approval and fraud verification.

Please Note: International customers will be responsible for any duties, customs fees, VAT, taxes or surcharges levied or charged by their country. 


 

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